Adding WhatsApp history Component to the Object Record Page

Below are the steps to configure for “Lead” Object. Similarly, we need to do for “Account”, “Contact” and “Opportunity” objects as well.

Steps –

  • Go to Setup
  • Go to Object Manager Tab
  • Select “Lead Object”
  • Go to “Lightning Record Pages”
  • Select the Gupshup Lead Record Page

  • Click on View Button after Opening the record page

  • Click on Activation

  • Click on Assign to Apps, Record types and Profiles

  • Select the Gupshup App

  • Click on Next

  • Select Desktop

  • Select Next

  • Select the Desired Profiles

  • Click on Save

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