---
updatedAt: 2025-11-03T17:22:12.000Z
agentTools:
projectIndex: https://docs.gupshup.io/llms.txt
---
# Feature #4: Campaigns
This is used for sending messages to records under a particular campaign on Lead and Contact Object records.
## WhatsApp Campaigns
* Go to the Gupshup App
* Select Campaign Tab
* Select the desired Campaign on whose records we want to send message.
* Add leads/contacts (as campaign members)
* Click on the “Send Gupshup Message”
* Select Channel (from where you need to send the Message)
* Select Number type (On which the Message is to be sent)
* Click on the template Selection Button on the Bottom Left
* Template Selection tab will pop up
* Select Category of the template
* Select the template for the category
* There are four categories – Text, Image, Video and Document
* The selected template caption can be previewed in the template preview ox below,
* For Media files, user need to upload the files and preview will be available on the screen.
* Click on Send Button
## SMS Campaigns
* Go to the Gupshup App
* Select Campaign Tab
* Select the desired Campaign on whose records we want to send message.
* Add leads/contacts (as campaign members)
* Click on the “Send Gupshup Message”
* Select Channel (from where you need to send the Message)
* Select Number type (On which the Message is to be sent)
* Click on the template Selection Button on the Bottom Left
* Template Selection tab will pop up
* Select Category of the template
* Select the template for the category only one category -text
* select template and preview in preview box.