# Gupshup Documentation Documentation

> Welcome to the Gupshup documentation hub. You'll find comprehensive guides and documentation to help you start working with Gupshup as quickly as possible, as well as support if you get stuck. Let's jump right in!

## Guides
- [Getting Started](https://docs.gupshup.io/docs/overview.md)
- [Create Your First App](https://docs.gupshup.io/docs/quickstart-create-and-configure-access-api.md)
- [Onboarding Guide](https://docs.gupshup.io/docs/onboarding-guide.md)
- [Templates](https://docs.gupshup.io/docs/templates.md)
- [Profile](https://docs.gupshup.io/docs/profile.md)
- [Settings](https://docs.gupshup.io/docs/settings.md)
- [Webhooks](https://docs.gupshup.io/docs/webhooks-2.md)
- [Sandbox](https://docs.gupshup.io/docs/sandbox.md)
- [WABA Health](https://docs.gupshup.io/docs/waba-health.md)
- [Webhook Key Points](https://docs.gupshup.io/docs/what-is-a-webhook.md)
- [Set Callback URL](https://docs.gupshup.io/docs/set-webhookcallback-url.md)
- [Understanding Inbound Message](https://docs.gupshup.io/docs/what-is-an-inbound-message.md)
- [Text](https://docs.gupshup.io/docs/text.md)
- [Media](https://docs.gupshup.io/docs/media.md)
- [Other](https://docs.gupshup.io/docs/other.md)
- [Request Welcome](https://docs.gupshup.io/docs/welcome.md)
- [System events](https://docs.gupshup.io/docs/system-events.md)
- [V2 Message events](https://docs.gupshup.io/docs/message-events.md)
- [Billing events](https://docs.gupshup.io/docs/billing-events.md)
- [Subscriptions and notifications](https://docs.gupshup.io/docs/subscriptions-and-notifications.md)
- [Welcome Messages](https://docs.gupshup.io/docs/welcome-messages.md)
- [Ice Breakers](https://docs.gupshup.io/docs/ice-breakers.md)
- [Commands](https://docs.gupshup.io/docs/commands.md)
- [Interactive Messages](https://docs.gupshup.io/docs/interactive-messages.md)
- [Session messages](https://docs.gupshup.io/docs/session-messages-1.md)
- [Create Template](https://docs.gupshup.io/docs/create-template.md)
- [Edit Template](https://docs.gupshup.io/docs/edit-template-1.md)
- [Delete Template](https://docs.gupshup.io/docs/delete-template-1.md)
- [Template Comparison](https://docs.gupshup.io/docs/templates-comparison.md)
- [Additional Template Operations](https://docs.gupshup.io/docs/additional-operations.md)
- [Template Message Approvals & Statuses](https://docs.gupshup.io/docs/message-template-approvals-statuses.md)
- [Template messages](https://docs.gupshup.io/docs/template-messages.md)
- [Catalog Template](https://docs.gupshup.io/docs/catalog-template.md)
- [Multi-Product Message Templates](https://docs.gupshup.io/docs/mpm-templates.md)
- [Copy Coupon Code](https://docs.gupshup.io/docs/copy-code.md)
- [Template Button List](https://docs.gupshup.io/docs/template-button-list.md)
- [Manage Business Profile](https://docs.gupshup.io/docs/manage-business-profile.md)
- [Display Name Guidelines](https://docs.gupshup.io/docs/display-name-guidelines.md)
- [How to Change Your WhatsApp Business Display Name](https://docs.gupshup.io/docs/how-to-change-your-whatsapp-business-display-name.md)
- [Verify Your Business on Meta](https://docs.gupshup.io/docs/verify-your-business-on-meta.md)
- [Types of WhatsApp Business Accounts](https://docs.gupshup.io/docs/types-of-whatsapp-business-accounts.md)
- [Wallet](https://docs.gupshup.io/docs/wallet.md)
- [Error Codes](https://docs.gupshup.io/docs/error-and-status-messages.md)
- [Manage WhatsApp User Access](https://docs.gupshup.io/docs/manage-whatsapp-user-access-block-unblock-view-blocked-users.md)
- [Publish your bot on Instagram](https://docs.gupshup.io/docs/publish-your-bot-on-instagram.md)
- [Set Up Persistent Menu](https://docs.gupshup.io/docs/set-up-persistent-menu.md)
- [Starting Node](https://docs.gupshup.io/docs/starting-node.md): Starting Node is the default available node in all new journeys. The configuration of Starting Node triggers a journey based on the event received.
- [Callback URL Event on Starting Node](https://docs.gupshup.io/docs/ipaas-callback-url-event-on-starting-node-1.md)
- [Message Nodes](https://docs.gupshup.io/docs/message-nodes.md)
- [Action Nodes](https://docs.gupshup.io/docs/action-nodes.md)
- [AI Node](https://docs.gupshup.io/docs/ai-node.md)
- [Block Templates](https://docs.gupshup.io/docs/block-templates.md)
- [Copy Journey](https://docs.gupshup.io/docs/copy-journey.md)
- [Dashboard](https://docs.gupshup.io/docs/bot-analytics-dashboard.md)
- [Conversational Path](https://docs.gupshup.io/docs/bot-analytics-conversational-path.md)
- [Journey Tracking](https://docs.gupshup.io/docs/bot-analytics-journey-tracking.md)
- [Exit Nodes](https://docs.gupshup.io/docs/bot-analytics-exit-nodes.md)
- [Intents](https://docs.gupshup.io/docs/intents.md)
- [Creating Goals](https://docs.gupshup.io/docs/creating-goals.md)
- [Goal Analytics](https://docs.gupshup.io/docs/goal-analytics.md)
- [Getting Started](https://docs.gupshup.io/docs/getting-started-with-gupshup-whatsapp-messaging-for-zoho-crm.md): Getting Started with Gupshup WhatsApp Messaging for Zoho CRM
- [Step 1: Installation](https://docs.gupshup.io/docs/zoho-crm-installation.md)
- [Step 2: Authorisation](https://docs.gupshup.io/docs/zoho-crm-authorisation.md)
- [Step 3: Channel Setup](https://docs.gupshup.io/docs/zoho-crm-channel-setup.md)
- [Template Messaging](https://docs.gupshup.io/docs/template-messaging.md)
- [Two Way WhatsApp Messaging](https://docs.gupshup.io/docs/zoho-crm-two-way-whatsapp-messaging.md)
- [Sending Bulk WhatsApp Messages](https://docs.gupshup.io/docs/zoho-crm-bulk-whatsapp-messages.md)
- [Automation Workflows](https://docs.gupshup.io/docs/zoho-crm-automation-workflows.md)
- [Receive Notifications for Incoming Messages](https://docs.gupshup.io/docs/zoho-crm-notifications.md)
- [Limitations](https://docs.gupshup.io/docs/zoho-crm-limitations.md)
- [Version History](https://docs.gupshup.io/docs/version-history.md)
- [Installation](https://docs.gupshup.io/docs/hubspot-crm-installation-and-setup.md)
- [Setup Configuration](https://docs.gupshup.io/docs/hubspot-crm-setup-configuration.md)
- [Send Template Messages](https://docs.gupshup.io/docs/hubspot-crm-send-template-message.md)
- [Two Way WhatsApp Messaging (Session Messaging)](https://docs.gupshup.io/docs/hubspot-crm-two-way-whatsapp-messaging.md): Chat your customers right where they are.
- [Bulk Messaging using Workflows](https://docs.gupshup.io/docs/hubspot-crm-workflows.md)
- [Notifications for workflow  Messages](https://docs.gupshup.io/docs/receive-notifications-for-incoming-messages.md)
- [Timeline Activity](https://docs.gupshup.io/docs/timeline-activity.md)
- [Receive Notifications for Incoming Messages](https://docs.gupshup.io/docs/receive-notifications-for-incoming-messages-1.md)
- [FAQs](https://docs.gupshup.io/docs/hubspot-crm-faqs.md)
- [Step 1: Installation](https://docs.gupshup.io/docs/salesforce-crm-installation.md)
- [Step 2: Setup Configuration](https://docs.gupshup.io/docs/salesforce-crm-setup-configuration.md)
- [Feature #3: Bulk Messaging](https://docs.gupshup.io/docs/salesforce-crm-bulk-messaging.md)
- [Feature #6: Flow feature](https://docs.gupshup.io/docs/feature-6-flow-feature.md): Users will be able to send Whatsapp messages when any record gets created / updated.
- [Feature #7: Masking Phone Numbers](https://docs.gupshup.io/docs/feature-7-masking-phone-numbers.md)
- [Updating Default Scheduler Time in Gupshup Salesforce App](https://docs.gupshup.io/docs/updating-default-scheduler-time-in-gupshup-salesforce-app.md)
- [Installation](https://docs.gupshup.io/docs/sfmc-installation.md): Installation Steps Documentation: Salesforce Marketing Cloud Integration with Gupshup WhatsApp
- [Set Up Gupshup WhatsApp Account](https://docs.gupshup.io/docs/set-up-gupshup-whatsapp-account.md)
- [Zoho Desk](https://docs.gupshup.io/docs/zoho-desk.md): Provide customer support on WhatsApp
- [Getting Started With Zoho Desk](https://docs.gupshup.io/docs/getting-started-with-zoho-desk.md)
- [Step 3: Channel Setup](https://docs.gupshup.io/docs/zoho-desk-setup-configuration.md)
- [Features](https://docs.gupshup.io/docs/zoho-desk-features.md)
- [Oracle Responsys](https://docs.gupshup.io/docs/oracle-responsys.md): Start Automated WhatsApp Campaigns and engage your customer from Responsys
- [Installation](https://docs.gupshup.io/docs/oracle-responsys-installation.md)
- [Configuration](https://docs.gupshup.io/docs/oracle-responsys-setup-configuration.md)
- [WhatsApp in Program Designer](https://docs.gupshup.io/docs/oracle-responsys-program-designer.md): Using the Gupshup app to send WhatsApp messages
- [Real Time Delivery Reports](https://docs.gupshup.io/docs/oracle-responsys-real-time-delivery-reports.md): Track the delivery and read status of Notification using the Gupshup Messaging App in real time.
- [Analytics Dashboard](https://docs.gupshup.io/docs/analytics-dashboard.md)
- [Limitations](https://docs.gupshup.io/docs/oracle-responsys-limitations.md)
- [Microsoft Dynamic 365 CRM](https://docs.gupshup.io/docs/microsoft-dynamic-365-crm.md)
- [Getting Started](https://docs.gupshup.io/docs/getting-started.md)
- [Introduction](https://docs.gupshup.io/docs/introduction.md)
- [Installation](https://docs.gupshup.io/docs/installation.md)
- [Setup Configuration](https://docs.gupshup.io/docs/setup-configuration.md)
- [Send Template Messages](https://docs.gupshup.io/docs/send-template-messages.md)
- [Two-way Messaging (Session messaging)](https://docs.gupshup.io/docs/two-way-messaging-session-messaging.md)
- [Custom Connectivity.](https://docs.gupshup.io/docs/custom-connectivity.md)
- [CX- Oracle Responsys : Gupshup Bot Studio for Oracle Responsys](https://docs.gupshup.io/docs/gupshup-bot-studio-for-oracle-responsys.md): Start Automated WhatsApp Campaigns and engage your customer from Responsys
- [Installation](https://docs.gupshup.io/docs/installation-1.md): Installation Guide: Gupshup Oracle App for Oracle Responsys
- [Setup and Configuration](https://docs.gupshup.io/docs/setup-and-configuration.md): Configuring Gupshup WhatsApp Account in Oracle Responsys
- [Send WhatsApp Message Using Gupshup App Inside Responsys Program Designer](https://docs.gupshup.io/docs/send-whatsapp-message-using-gupshup-app-inside-responsys-program-designer.md)
- [Customisable Integrations](https://docs.gupshup.io/docs/customisable-integrations.md)
- [One-Way Campaigns](https://docs.gupshup.io/docs/custom-integration-one-way-campaigns.md)
- [Interactive Campaigns](https://docs.gupshup.io/docs/custom-integration-interactive-campaigns.md)
- [Bulk Upload](https://docs.gupshup.io/docs/bulk-upload.md)
- [Types of text messages](https://docs.gupshup.io/docs/types-of-text-messages.md)
- [Pricing updates on the WhatsApp Business Platform](https://docs.gupshup.io/docs/pricing-updates-on-the-whatsapp-business-platform.md)

## API Reference
- [Send messages](https://docs.gupshup.io/reference/msg.md)
- [Text](https://docs.gupshup.io/reference/session-text-message.md): This endpoint allows you to send text messages via the WhatsApp channel using Gupshup’s messaging API.
- [Image](https://docs.gupshup.io/reference/post_wa-api-v1-msg-3.md)
- [Document](https://docs.gupshup.io/reference/post_wa-api-v1-msg-5.md)
- [Audio](https://docs.gupshup.io/reference/post_wa-api-v1-msg-6.md)
- [Video](https://docs.gupshup.io/reference/post_wa-api-v1-msg-4.md)
- [Sticker](https://docs.gupshup.io/reference/post_wa-api-v1-msg-7.md)
- [Reaction](https://docs.gupshup.io/reference/post_wa-api-v1-msg-8.md)
- [Location](https://docs.gupshup.io/reference/post_wa-api-v1-msg-9.md)
- [List](https://docs.gupshup.io/reference/post_wa-api-v1-msg-1.md)
- [Quick Replies](https://docs.gupshup.io/reference/quick-replies.md): This endpoint allows you to send quick reply messages via the WhatsApp channel using Gupshup’s messaging API.
- [Catalog](https://docs.gupshup.io/reference/post_msg-1.md)
- [Single Product Message](https://docs.gupshup.io/reference/post_wa-api-v1-msg.md)
- [Multi Product Message](https://docs.gupshup.io/reference/post_msg.md)
- [CTA URL Message](https://docs.gupshup.io/reference/cta-url.md)
- [Text](https://docs.gupshup.io/reference/sending-text-template.md): This endpoint allows you to send text messages via the WhatsApp channel using Gupshup’s messaging API.
- [Image](https://docs.gupshup.io/reference/sending-image-template.md)
- [Video](https://docs.gupshup.io/reference/sending-video-template.md)
- [Document](https://docs.gupshup.io/reference/sending-document-template.md)
- [Location](https://docs.gupshup.io/reference/sending-location-template.md)
- [Coupon Code](https://docs.gupshup.io/reference/sending-coupon-code-template.md)
- [Carousel](https://docs.gupshup.io/reference/sending-carousel-template-1.md)
- [Limited Time Offer- LTO](https://docs.gupshup.io/reference/sending-lto-template-1.md)
- [Multi Product Message- MPM](https://docs.gupshup.io/reference/sending-mpm-template.md)
- [Catalog](https://docs.gupshup.io/reference/sending-catalog-template.md)
- [Authentication](https://docs.gupshup.io/reference/sending-authentication-template.md)
- [Postback Text Support](https://docs.gupshup.io/reference/postback-text-support.md): Allow users to add postback text to quick reply buttons in template send message API.
- [Get All Templates For An App](https://docs.gupshup.io/reference/get-all-templates-for-an-app.md)
- [Get Template By Template ID](https://docs.gupshup.io/reference/get-template-by-template-id.md)
- [Get Business Details](https://docs.gupshup.io/reference/get-business-details.md)
- [Get Business Profile About](https://docs.gupshup.io/reference/get-profile-about.md)
- [Get Business Profile WABA Details](https://docs.gupshup.io/reference/get-profile-details-1.md)
- [Get Business Profile Photo](https://docs.gupshup.io/reference/get-profile-photo.md): This API endpoint retrieves the profile photo link associated with a given app ID from the Gupshup platform.
- [Create/ Update Business Profile Details](https://docs.gupshup.io/reference/set-profile-details.md)
- [Create/ Update Business Profile About](https://docs.gupshup.io/reference/set-profile-about.md)
- [Update Business Profile Photo](https://docs.gupshup.io/reference/set-profile-photo.md)
- [Block User](https://docs.gupshup.io/reference/block-user-api.md)
- [Unblock User](https://docs.gupshup.io/reference/unblock-user.md)
- [Get List of Blocked Users](https://docs.gupshup.io/reference/get-list-of-blocked-users.md)
- [Send MM Lite Messages (v3)](https://docs.gupshup.io/reference/send-mm-lite-messages-v3.md)
- [Block User](https://docs.gupshup.io/reference/post_wa-app-appid-user-block.md): API to block user  Notes: - You can only block users that have messaged your business in the last 24 hours. - 64k blocklist limit

## Pages
- [Am I a Direct Customer, ISV, or TP?](https://docs.gupshup.io/am-i-a-direct-customer-isv-or-tp.md)
- [Previous Release Notes](https://docs.gupshup.io/previous-release-notes.md)

## Changelog
- [WhatsApp Self Serve Platform](https://docs.gupshup.io/changelog/whatsapp-self-serve-platform.md)
- [Partner Portal](https://docs.gupshup.io/changelog/partner-portal-release-notes.md)