WhatsApp Self Serve Platform

These release notes describe the new feature updates, bug fixes, performance improvements, known issues, and other important information in the WhatsApp Self Serve Platform.

Version 22.7.2 Release Date: 22 July 2022

What's new

FeatureDescription
Feedback form in logged-in viewLogged-in self-serve users can now submit their valuable feedback through the gupshup.io interface.

Version 22.6.4 Release Date: 1 July 2022

What's new

FeatureDescription
New template categories are updated on the Template submission pageRecently, WhatsApp limited the categories in which templates may be placed to only three: marketing, transactional, and one-time password. Therefore, the Gupshup template submission UI now adheres to the same constraint.

Improvements

FeatureDescription
Performance improvementsDashboard and settings page loading times have been improved.

Version 22.6.1 Release Date: 22 June 2022

What's new

FeatureDescription
Provision to set multiple callback URLsBusinesses may now choose from a variety of callback URLs depending on their needs. Read it more.

Version 22.5.4 Release Date: 8 June 2022

What's new

FeatureDescription
Template sync button addedTemplate List page now includes a button for syncing Gupshup templates with Facebook Business Manager.

Version 22.5.3 Release Date: 1 June 2022

What's new

FeatureDescription
New sign up processUsers must now specify whether they were introduced to Gupshup by the Gupshup Sales team, an ISV / Gupshup partner, or directly upon signup, and then input their company data.

Bug fixes

FeatureDescription
Marking inbound messages as ReadChallenges with marking inbound messages as read have been resolved.

Version 22.5.2 Release Date: 23 May 2022

What's new

FeatureDescription
Updated policy agreementIn step two of the go-live flow, you must now agree to the WhatsApp Business Policy and WhatsApp Commerce Policy.
Mark Inbound Message as ReadMark inbound messages as read using an API. Find out more.

Bug fixes

FeatureDescription
PaginationA fix for pagination difficulties has been implemented in the dashboard for more than ten applications.
Search barIssues with the search bar in the template list have been resolved. Now you may search by body content, and it's no longer case sensitive.
Go-live flowFixed bug in the go-live flow where WABA is awaiting permission yet the UI states to complete setup.

Version: 22.5.1 Release Date: 11 May 2022

What's new

FeatureDescription
Free Tier ConversationA user guide for the Free Tier conversation type is included. Read it here.

Version: 22.4.4 Release Date: 05 May 2022

Improvements

FeatureDescription
Integrated ConversationType for Free tier conversations.UIC/ BIC has been included in the billing-event payload to detect the free tier communications. Read it here.

Version: 22.4.3 Release date: 25 April 2022

What's new

FeatureDescription
Dedicated language menuA dropdown menu for languages is added in the website for quick navigation.

Improvements

FeatureDescription
Timezone selection settingThe WABA timezone selection setting is now available in OBO.
Path: Live flow > Step 2
New documentation page linkRevamped documentation link is updated under Settings at various spaces.

Bug fixes

FeatureDescription
DLR eventsDLR events were not received on a callback URL with a + sign in a specific situation due to a bug where the + sign was converted into a space.
Beta featureBug where a change supporting a beta feature was visible in the Go live Step 1.

Depreciated

FeatureDescription
CBP simulatorThe CBP simulator is removed under the Settings tab.