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WhatsApp Self Serve Platform
Overview
Before you begin
APIs
What is an API?
Quickstart: Create your first "Access API" app
Webhooks
What is a Webhook?
Webhook key points
Set Webhook/ Callback URL
Inbound messages
What is an inbound message?
Types of payloads
Types of inbound messages
Text
Media
Interactive
Other
Inbound events
Types of inbound events
User events
System events
Message events
Billing events
Subscriptions and notifications
Outbound messages
Template messages
Session messages
Error and status messages
API reference
Bot Platform
Gupshup's Bot Building platform
WhatsApp Business
Before we begin
Signup process
Publish your bot on WhatsApp
Message Types: Outbound (Templates)
Message Type: Outbound (free form)
Message Type: Inbound
Instagram
Guidelines and compliances
Before you begin
Publish your bot on Instagram
Message Types: Outbound
Message Types: Inbound
Features and limitations
FAQs
Facebook Messenger
Overview
Prerequisites
Compliance and guidelines
Publish your bot on Messenger
Message Types: Outbound
Message Types: Inbound
Telegram
Overview
Technical Specifications
Compliance and Guidelines
Publish Your Bot on Telegram
Message Types: Inbound Messages
Message Types: Outgoing
LINE
Overview
Features and Technical Specifications
Compliance and Guidelines
Publish Your Bot on Line
Limitations and Regulations
Message Type: Inbound
Message Types: Outbound
Twitter
Web Widget
Overview
Publish Your Bot with Web Widget
Message Types: Inbound
Message Types: Outbound
FAQs
GIP Widget
Publish Your Bot with GIP Widget
Message Types: Inbound
Message Types: outbound
Twilio
Slack
Google Chat
Smooch
Viber
PubNub
Cisco Webex Teams
SMS Gupshup
Workplace
Dialogflow
Gupshup's Proxy Bot
IDE Bot Builder
Different objects sent to the bot
Integrations
Integrations Platform
What is Gupshup Integrations Platform
What is a journey
Getting started
Terminologies
Understanding the Integration platform
Understanding the Journey Configuration Manager
Folders
Triggers
Actions
Connection
Creating your first journey
Data masking
Clone, comment, and delete
History, connections, versions, and settings
Customized Transaction Table
Sharing and moving a journey
If Condition
If Condition using OR operator
If Else Condition
Foreach Loop
Try Catch
Stop Journey
Logger
Callable Journey
API Management
API Management Terminologies
A journey for API Management implementation
Creating an API
Pre Built Journey
Zoho CRM - Gupshup WhatsApp Messaging
Installation
Setup Configuration
Working with Extension
Two Way Whatsapp Messaging
Sending Bulk WhatsApp Messages
Limitations
Automation Workflows
Salesforce Marketing Cloud
Installation
HubSpot CRM
Installation and Setup
Send Template Messages
Session Messaging - Two Way Whatsapp Messaging
Bulk Messaging using Workflows
Zoho Desk
Installation
Setup Configuration
Features
Freshdesk
Installation
Setup Configuration
Feature #1: Template Messaging
Feature #2: Live Chat
Video Guide
Auth0
WhatsApp setup
Gupshup CRM - Salesforce
Gupshup Salesforce CRM app Overview
Installation
Pre Install Step in Salesforce
Steps to Install the Package
Configuration
Create CSP Trusted Sites
Setting Page Layout
Adding WhatsApp history Component to the Object Record Page
Adding “Send WhatsApp Message” Button on detail page
Page Layout Setting for Campaign
Assign Page Layout for Campaign
Permission Sets
Channel Setup
Usage
1-0-1 Messaging
Free Form Messaging
BULK MESSAGING
CAMPAIGN MESSAGING
Limitations
Bot Studio
Introduction
Nodes
Text Node
Image Node
Reply Node
List Node
Quick Reply
Carousels
Action Nodes
Wait for Event
Condition Node
Code Node
API Node
Call & Return Node
Agent Transfer Node
Delay Node
Prompts
Manage API
Manage Variables
Save, Save & Deploy
Multi-Journey
Configuration Journey
Multilingual Support
FAQs of Bot Studio
Gupshup SMS APIs
Introduction
Getting Started
Send Messages to Single Number
Send Messages to Multiple Numbers
Send Multiple Messages to Multiple Numbers
Send Messages to International Numbers
Link Tracking
Retrieve Zone Information
Two Factor Authentication
Real Time Delivery Reports
Setting a Response SMS to Marketing Call-to-Actions
Error Codes
Sample Code
FAQs
Zoho CRM FAQs
Integration Platform as a Service (IPaaS) FAQs
Whatsapp Self Serve FAQs
General
Session & Template Messaging
User Management
Setup & Going Live
Access API
Customer Support tool
Partnership
Campaign Manager FAQs
Web Widget
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Updated 12 days ago