Nodes

Bot Studio has the capability of allowing users to design customized customer journeys and automate the conversation by using nodes.

There are the following types of Nodes on Bot Studio:

1. Message Node
2. Prompts Node
3. Action Nodes

Message Nodes

Chatbots need to send some messages to start and drive the conversation with the users. There are multiple types of messages that a chatbot can send, it can be a plain text message, an image, or some interactive messages.

Message nodes are here to help you design conversations using different ways

Types of Message Nodes

1. Text Node
2. Image Node
3. Reply Node
4. List Node

Starting Node:

This node is present by default on the Bot Studio. It is a non-editable node and marks the start of a journey.