Nodes

Bot Studio has the capability of allowing users to design customised customer journeys and automate the conversation by using nodes.

There are the following types of Nodes on Bot Studio:

1. Message Node
2. Prompts Node
3. Action Nodes

Node Features across all Journeys

Node Names: Each node in all journeys can be given unique Node Names.

Node Name Limitations:

1. Each Node name should be alphanumerical.
2. Specials characters allowed - Space, Underscore, Hyphen
3. They should be unique within a journey
4. 50 Characters are allowed

Inline Analytics - Beta: Check out the inline analytics for each node and connector available in a journey. Once a journey is deployed, inline analytics toggle can be switched on or refreshed to view the following-

1. Node analytics -
   1. Traversed - View the number of times the node has been traversed in run-time
   2. Exits - View the number of times customers dropped off when they reached the node
2. Connector analytics -
   1. Traversals - View the number of times a connector was traversed at runtime