Manage Business Profile

Editing your WhatsApp Business Profile

Ready to give your WhatsApp business profile a makeover?
Head over to the Profile section, just a few clicks away! Navigate to Dashboard > Your App > Profile.

Once you're there, you're in control. While filling out your profile details is up to you, we highly recommend boosting trust and engagement with your WhatsApp senders.

DetailsDescription
Profile photoUpload a professional and eye-catching image that represents your business visually. This is the first thing users will see when they interact with you.

Photo Requirements:

1. Display picture should be of min 192 px and max size 5 MB.
2. Square aspect ratio.
3. PNG or JPG (JPG recommended)
Business descriptionProvide a concise yet informative overview of your business, highlighting its key features, products, or services.
Business websiteInclude your primary website URL where customers can find more information about your offerings and explore your brand further.
Additional business websiteIf applicable, add another website URL relevant to your business, such as a landing page for a specific product or service.
Business email addressDisplay a dedicated email address for business inquiries, ensuring a direct channel of communication with potential customers.
Business addressShare the physical location of your business, enhancing credibility and facilitating local engagement for nearby customers.
About (Required)Provide a comprehensive overview of your business, detailing its mission, values, and unique selling points.
Contact details (Required)Offer multiple contact options such as phone numbers and social media handles to make it convenient for customers to reach out to you.
Profile Management

Profile Management

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The information you provide will display in the same way to your end-users regardless of device (Android, iOS), Web or Desktop.

Meta References

TitleDetails
About WhatsApp Business display nameWhatsApp Business display name review.
Display name guidelinesGuidelines about compliance with policies, accurate representation of your business, Consistency with external branding, and Clear relationship with your business.
Change your WhatsApp Business display nameSteps to change your display name in WhatsApp Business Manager.
Meta business verification Steps to verify your business on Meta.
Official Business Account (OBA) / Green BadgeProcedure to get a green badge/ OBA from Meta.

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Access through the API is available here: Business Profile Management