Salesforce Marketing Cloud

Communicate with customers using WhatsApp messaging in your journeys.


Gupshup's Salesforce Marketing Cloud integration allows you to send bulk WhatsApp messages to your leads on Salesforce, in just a few simple steps.

Use Gupshup's WhatsApp Messaging integration to expand your Omni-Channel engagement. Use Contact Builder to manage your audience. Use Content Builder for content generation, preview, and personalization. Use Journey Builder to send your customers messages as part of a customer journey.

WhatsApp Messaging by Gupshup

Gupshup's WhatsApp Business Platform helps you reach a global audience with rich, high-quality, and highly engaging messaging experiences. Use the Gupshup WhatsApp Business API to create a Whatsapp Business account, connect with consumers through WhatsApp channels, and approve template messages for transactional purposes.

We recommend getting familiar with Gupshup WhatsApp and the WhatsApp Business Platform policies and other requirements.



Gupshup Enterprise Account: Before you begin, ensure that you have a Gupshup Enterprise account. Gupshup is a WhatsApp Business Solution Provider that facilitates the integration between WhatsApp and other platforms.

If you don't have an account, please reach out to our sales team.

Salesforce Marketing Cloud Account: You'll need a Salesforce Marketing Cloud account to manage and automate your messaging campaigns.