Getting Started

Prerequisites

Agent’s Performance Insights: Track and record conversations between the agent and customer to gain deeper insights and analyze agents’ performance.
Enhance Caller Experience: Optimize caller experience via personalized regional greetings, and customized hold music.
Easy to Set up and Activate: With a smart plug-n-play solution integrate your existing CRM software for easy access.
Minimal Investment with No Capex: A cost-effective solution that provides comprehensive call management capabilities without infrastructure requirements.
Enhanced Productivity: Advanced call management features enable agents to quickly answer more calls hence increasing productivity.
Optimize Operational Efficiency: Route the customer calls to the specific agents based on their expertise, and availability, and never miss a lead.