How to publish a bot on Twilio

Create a Twilio account

  • Register on Twilio by clicking here.
  • Verify your phone number to access features on Twilio.
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Get your Account SID and Auth Token

  • Go to Twilio Console.
  • Scroll down and copy the Account SID and Auth Token for later use.
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Obtain a Twilio phone number which is SMS-enabled

  • In the sidebar, go to Phone Numbers > Manage > Buy a number.
  • Select your country and select SMS as one of the Capabilities.
  • Enter a search criteria, if you have any preferences regarding your phone number.
  • Click the Buy button against the phone number you prefer.
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Get callback URL

  • Log in to the Gupshup website.
  • Go to Dashboard tab > My Bots section.
  • Select the button under the Publish column against the bot you wish to publish.
  • A list of channels will appear. Click on the Publish button against Twilio SMS.
  • Scroll down and click Setup Webhook for your number. Copy the Callback URL for later use.
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Configure webhook for your phone number

  • In the sidebar, go to Phone Numbers > Manage > Active Numbers
  • Click on the phone number that you wish to publish the bot on.
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  • Go to the Configure tab.
  • Scroll down to the Voice & Fax section.
  • Ensure that option under Configure With is "Webhooks, TwiML Bins, Functions, Studio, or Proxy"
  • Enter the callback URL copied earlier under A Call Comes In.
  • Click the Save button at the bottom.
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Submit credentials

  • Log in to the Gupshup website.
  • Go to Dashboard tab > My Bots section.
  • Select the button under the Publish column against the bot you wish to publish.
  • A list of channels will appear. Click on the Publish button against Twilio SMS.
  • Scroll down and click Submit your Account SID, AuthToken and Twilio phone number.
  • Enter the required information copied from Twilio earlier.
  • Click the Submit button.
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