Error Codes
Gupshup Specific Error Codes
| Error Code | Error Message | Details |
|---|---|---|
| 500 | Internal Server Error | Contact Gupshup Team. |
| 1001 | Last Mapped Bot Failed | Last Mapped Bot Details And Sender Details Mismatch |
| 1002 | Number Not Exist On WhatsApp | Number Does Not Exist On WhatsApp |
| 1003 | Wallet Balance Low | Unable To Send Message / Check your wallet balance. |
| 1004 | Template Disabled Failure | Message sending failed as the user is inactive for session message, and template messaging is disabled. |
| 1005 | Template Match Failed | Message sending failed as the user is inactive for session message, and the template did not match. |
| 1006 | Template Opt-in Failure | Message sending failed as the user is inactive for session message and has not opted in for template message. |
| 1007 | Template Opt-in Match Failure | Message sending failed as the user is inactive for session message, has not opted in for template message, and the template did not match. |
| 1008 | Neither Proxied Nor Opted-in | User is not opted in and inactive. |
| 1010 | Invalid Media Url | Invalid Media Url |
| 1011 | Invalid Media Size | Invalid Media Size |
| 1012 | Number Opted Out | Message Sending failed as the phone number is opted out. |
| 4001 | API Rate Limited | Oops! Something went wrong. Please stop sending messages and contact Gupshup Team with your error code. |
| 4002 | Invalid Response From WhatsApp | Invalid Response From WhatsApp |
| 4003 | No Template Match | Message Sending failed as the template did not match. |
| 4004 | Only CAPI Feature | Message type is only supported on Meta hosted cloud API. |
| 4005 | Paused Template | Message Sending failed as the template is paused. |
Meta Error Codes
For Meta-related error codes, you can refer to the Cloud API Error Codes and On-Premises Error Codes.
Meta is sunsetting On-Premises API. Refer to their On-Premises API Sunset document for details, and to learn how to migrate to the next-generation Cloud API.
Updated 2 months ago