After getting familiar with Gupshup's Integrations terminologies and user interface, understanding the platform interface is no big deal.
Clicking on the + Create Journey button or Get started by creating a new journey link in the Folders window will take you to the journey configuration manager of that folder. See the following image:
Gupshup is developed in a vertical approach i.e., clicking and entering the details in one field opens the next set of fields for specifying further information. Let us understand the components highlighted in Figure 1: The journey configuration manager:
Back to Folders: This button shows the name of the folder in which you are creating a journey, which is Demo, as shown in the image. Clicking the button will return you to the folder dashboard.
Name of the journey: The name of the journey you have created e.g., New Journey. Click on the edit button and rename the journey of your choice. The journey gets displayed with the specified name under the Folders tab. If you do not give a new to the journey, Gupshup uses a templatized description to name a journey upon saving its changes. It uses the app names configured in a trigger and actions as the title of the journey. E.g., Triggers a newly scheduled event via Scheduler by Gupshup will Send a new message via WhatsApp by Gupshup.
Delete button, Refresh button, Clone button, and Save Changes button: Clicking these buttons will delete the journey, refresh all the fields of a journey, clone it precisely, and save the changes of a journey with all the data configured.
Note: A journey in its execution state can be cloned from the journey configuration manager but not from the Folders window.
Save & Start: Clicking the Save & Start button will test your journey to detect errors if any, and then starts the journey execution. Upon clicking this, you'll be redirected automatically to the History tab. You cannot make any changes when a journey is in the execution state. Stop its execution to do any alterations.
Journey menu: This block contains 5 tabs that are useful to know what data your journey has fetched during execution. You can also view the configuration information and version history of the journey. Click here to learn more about these tabs.
Now that you have understood the navigational flow of Gupshup, let's try connecting some apps and create the first journey.
Updated 6 months ago