Session messages

You can send Session messages to Active users only. When a user sends a message to your WhatsApp Business API, they become an active user. A session starts from the latest user message. Sessions remain Active for 24 hours.

Replies

Business can reply to a specific user message using contextual bubble on WhatsApp. his feature is available for CAPI users i.e. when WhatsApp docker is hosted in Meta cloud

Payload Description

{
  "text":"",
  "type":"text",
  "context": {
    "msgId": ""
  }
}

Key	Desciption	Constraint
message_id/msgId	Message Id to send reply to	Must not be older than 30 days

You can use our send message API for sending session messages.