Configuration Journey

It is a system-generated journey that needs no alterations. Any changes done to this journey can affect the entire chatbot.

The configuration journey carries information about the campaign and its associated journey.

It has the following nodes set in logic:

  1. Start Node
  2. Marketing Module Node
  3. Condition Node With a special condition
  4. Return Failure Node
  5. Call and Return Node

In this journey, you can define keyword-based triggers, for eg, when a user says "Hi", journey Hi can be triggered. This also contains all mappings between campaigns and associated journeys.

Configuration Journey