Configuration Assistant

If you are stuck on how to configure Gupshup Integration correctly, you have landed at the correct page for help.

At Gupshup, we onboard our clients on 3 kinds of Accounts, based on their needs and use-cases. They are:

1. Console Self-Serve
2. Self-Serve
3. Enterprise / Console Enterprise

Let's figure out the kind of Gupshup Account you are using and move forward.

1. Console Self-Serve

If you your account is created on https://console.gupshup.io/unified/dashboard and you are familiar with the dashboard shown below, you are using the Gupshup Console Self-Serve account. You need to choose the "Self-Serve" tab when configuring your integration.

To get values required to configure the account, Follow this documentation: https://docs.gupshup.io/docs/configure-console-self-serve-integration

2. Self-Serve

If you have created your account on https://www.gupshup.io/whatsapp/dashboard and you are familiar with the dashboard shown below, you are using the Gupshup Self-Serve account. You need to choose the "Self-Serve" tab when configuring your integration.

To get values required to configure the account, Follow this documentation: https://docs.gupshup.io/docs/configure-self-serve-integration

3. Enterprise / Console Enterprise

If you are not familiar with any of the above interface, you are probably using an Enterprise account. You need to choose the "Enterprise" tab when configuring your integration.

To get values required to configure the account, Follow this documentation: https://docs.gupshup.io/docs/configure-enterprise-integration

Having trouble figuring out your account type?

Contact Gupshup support or reach out to your designated Sales / Customer support executive