Dialogflow

How to create a bot using Dialogflow on Gupshup platform

• When you create a Dialogflow agent, a Google Project is created automatically or you can choose an existing Google project.
• Along with this Google Project, a Google Service account is also created which has all permissions to communicate with the Dialogflow.

Step 1: ##Get the Google Project ID

• Log in to your Dialogflow account and select your agent.
• Then click on Gear Icon next to your agent name and copy Project ID as shown in the image below.

Step 2: Generate Dialogflow JSON

• In the Dialogflow console, click on the gear icon.
• Click on the Google Project.

• In the Google Console, click on the hamburger icon in the top left corner.

• In the menu that appears on the left, click on IAM & Admin.

• Click on Service Accounts.

• Create a new service account by clicking on the + Create Service Account button.

• Make sure to provide Viewer access in Quick access settings.

• After the creation of the service account, click on Manage Keys in the list of service accounts.

• Click on Add Key For that service account.

• Select key type as JSON.

• Then a JSON file will be downloaded to your local machine. Copy the content of the JSON for later use.

Step 3: Create a bot using Dialogflow method

• Sign up/Log in to the Gupshup website.
• Go to Dashboard tab > My Bots section.
• Click the + button in the top right corner to create a new bot.

• Enter a name and description for the bot and click Next.

• In the Select Method tab, select Dialogflow and enter the JSON you copied earlier in the JSON field that appears.
• Click the Create Bot button. Your Dialogflow agent will be linked to the bot.