Feature #4: Campaigns

This is used for sending messages to records under a particular campaign on Lead and Contact Object records.

WhatsApp Campaigns

• Go to the Gupshup App
• Select Campaign Tab
• Select the desired Campaign on whose records we want to send message.
• Add leads/contacts (as campaign members)
• Click on the “Send Gupshup Message”

• Select Channel (from where you need to send the Message)
• Select Number type (On which the Message is to be sent)
• Click on the template Selection Button on the Bottom Left
• Template Selection tab will pop up
• Select Category of the template
• Select the template for the category
  • There are four categories – Text, Image, Video and Document
  • The selected template caption can be previewed in the template preview ox below,
  • For Media files, user need to upload the files and preview will be available on the screen.

• Click on Send Button

SMS Campaigns

• Go to the Gupshup App
• Select Campaign Tab
• Select the desired Campaign on whose records we want to send message.
• Add leads/contacts (as campaign members)
• Click on the “Send Gupshup Message”

• Select Channel (from where you need to send the Message)
• Select Number type (On which the Message is to be sent)
• Click on the template Selection Button on the Bottom Left
• Template Selection tab will pop up
• Select Category of the template
• Select the template for the category only one category -text
• select template and preview in preview box.