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HomeProduct GuideAPI ReferenceRelease Notes

WhatsApp Self Serve Platform

  • Overview
  • Before you begin
  • APIs
    • What is an API?
    • Quickstart: Create your first "Access API" app
  • Webhooks
    • What is a Webhook?
    • Webhook key points
    • Set Webhook/ Callback URL
  • Inbound messages
    • What is an inbound message?
    • Types of payloads
  • Types of inbound messages
    • Text
    • Media
    • Interactive
    • Other
  • Inbound events
  • Types of inbound events
    • User events
    • System events
    • Message events
    • Billing events
  • Subscriptions and notifications
  • Outbound messages
    • Template messages
    • Session messages
  • Error and status messages
  • API reference

Bot Platform

  • Gupshup's Bot Building platform
  • WhatsApp Business
    • Before we begin
    • Signup process
    • Publish your bot on WhatsApp
    • Message Types: Outbound (Templates)
    • Message Type: Outbound (free form)
    • Message Type: Inbound
  • Instagram
    • Guidelines and compliances
    • Before you begin
    • Publish your bot on Instagram
    • Message Types: Outbound
    • Message Types: Inbound
    • Features and limitations
    • FAQs
  • Facebook Messenger
    • Overview
    • Prerequisites
    • Compliance and guidelines
    • Publish your bot on Messenger
    • Message Types: Outbound
    • Message Types: Inbound
  • Telegram
    • Overview
    • Technical Specifications
    • Compliance and Guidelines
    • Publish Your Bot on Telegram
    • Message Types: Inbound Messages
    • Message Types: Outgoing
  • LINE
    • Overview
    • Features and Technical Specifications
    • Compliance and Guidelines
    • Publish Your Bot on Line
    • Limitations and Regulations
    • Message Type: Inbound
    • Message Types: Outbound
  • Twitter
  • Web Widget
    • Overview
    • Publish Your Bot with Web Widget
    • Message Types: Inbound
    • Message Types: Outbound
    • FAQs
  • GIP Widget
    • Publish Your Bot with GIP Widget
    • Message Types: Inbound
    • Message Types: outbound
  • Twilio
  • Slack
  • Google Chat
  • Smooch
  • Viber
  • PubNub
  • Cisco Webex Teams
  • SMS Gupshup
  • Workplace
  • Dialogflow
  • Gupshup's Proxy Bot
  • IDE Bot Builder
    • Different objects sent to the bot

Integrations

  • Integrations Platform
    • What is Gupshup Integrations Platform
    • What is a journey
    • Getting started
    • Terminologies
    • Understanding the Integration platform
    • Understanding the Journey Configuration Manager
    • Folders
    • Triggers
    • Actions
    • Connection
    • Creating your first journey
    • Data masking
    • Clone, comment, and delete
    • History, connections, versions, and settings
    • Customized Transaction Table
    • Sharing and moving a journey
    • If Condition
    • If Condition using OR operator
    • If Else Condition
    • Foreach Loop
    • Try Catch
    • Stop Journey
    • Logger
    • Callable Journey
  • API Management
    • API Management Terminologies
    • A journey for API Management implementation
    • Creating an API
    • Pre Built Journey
  • Zoho CRM - Gupshup WhatsApp Messaging
    • Installation
    • Setup Configuration
    • Working with Extension
    • Two Way Whatsapp Messaging
    • Sending Bulk WhatsApp Messages
    • Limitations
    • Automation Workflows
  • Salesforce Marketing Cloud
    • Installation
  • HubSpot CRM
    • Installation and Setup
    • Send Template Messages
    • Session Messaging - Two Way Whatsapp Messaging
    • Bulk Messaging using Workflows
  • Zoho Desk
    • Installation
    • Setup Configuration
    • Features
  • Freshdesk
    • Installation
    • Setup Configuration
    • Feature #1: Template Messaging
    • Feature #2: Live Chat
    • Video Guide
  • Auth0
    • WhatsApp setup

Gupshup CRM - Salesforce

  • Gupshup Salesforce CRM app Overview
  • Installation
    • Pre Install Step in Salesforce
    • Steps to Install the Package
  • Configuration
    • Create CSP Trusted Sites
    • Setting Page Layout
    • Adding WhatsApp history Component to the Object Record Page
    • Adding “Send WhatsApp Message” Button on detail page
    • Page Layout Setting for Campaign
    • Assign Page Layout for Campaign
    • Permission Sets
  • Channel Setup
  • Usage
    • 1-0-1 Messaging
    • Free Form Messaging
    • BULK MESSAGING
    • CAMPAIGN MESSAGING
  • Limitations

Bot Studio

  • Introduction
  • Nodes
    • Text Node
    • Image Node
    • Reply Node
    • List Node
    • Quick Reply
    • Carousels
  • Action Nodes
    • Wait for Event
    • Condition Node
    • Code Node
    • API Node
    • Call & Return Node
    • Agent Transfer Node
    • Delay Node
  • Prompts
  • Manage API
  • Manage Variables
  • Save, Save & Deploy
  • Multi-Journey
  • Configuration Journey
  • Multilingual Support
  • FAQs of Bot Studio

Gupshup SMS APIs

  • Introduction
  • Getting Started
  • Send Messages to Single Number
  • Send Messages to Multiple Numbers
  • Send Multiple Messages to Multiple Numbers
  • Send Messages to International Numbers
  • Link Tracking
  • Retrieve Zone Information
  • Two Factor Authentication
  • Real Time Delivery Reports
  • Setting a Response SMS to Marketing Call-to-Actions
  • Error Codes
  • Sample Code

FAQs

  • Zoho CRM FAQs
  • Integration Platform as a Service (IPaaS) FAQs
  • Whatsapp Self Serve FAQs
    • General
    • Session & Template Messaging
    • User Management
    • Setup & Going Live
    • Access API
    • Customer Support tool
    • Partnership
  • Campaign Manager FAQs

Video Guide

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Updated 8 days ago