Limitations

  1. Supported multimedia messages, formats, and maximum file size :
    1. Image :
      1. Supported Format : png and jpeg
      2. Max file size : 4 MB
    2. Video :
      1. Supported Format: mp4
      2. Max file size: 4 MB
    3. Document :
      1. Supported Format : pdf
      2. Max file size : 4 MB
  2. Multimedia templates only support public URLs