Engage your customers across sales, marketing and support journeys conversationally on their most favourite messaging platform


This document provides a comprehensive guide on how to install Gupshup Messaging Automation for WooCommerce . This plugin allows you to integrate WhatsApp account into your WooCommerce store, and send targeted messages to your customers on their WhatsApp app.


The following are the basic prerequisites for using the Gupshup Messaging Automation for WooCommerce.

  • An active WordPress site with WooCommerce plugin installed
  • A Gupshup WhatsApp Business API Account: You'll need to input Gupshup WhatsApp Business API account.

If you don’t have an account, please contact your account manager. For any queries, our support is available for you at 022 42006799 or email us at enterprise- [email protected]

  • Internet connection: An internet connection is required to access the app
  • A supported web browser: The WhatsApp messaging Automation by Gupshup support the latest version of Chrome, Firefox, Safari, and Edge.