Inbound events

What is an inbound event?

An inbound event Is a type of event which is triggered by our WhatsApp Self-Serve Platform to your callback URL. These are the events related to your WhatsApp business API.

Inbound events are classified in majorly four parts: User events, system events, message events, and billing events.

Classification of events


Figure 01: Classification of events. Click on the image to zoom in and zoom out.

What’s Next

In the next chapter of this guide, you'll learn about different inbound events, such as User events, System events, Message events, and Billing events.