Gupshup Whatsapp Messaging for Zoho CRM

In this guide, we will talk about how you can Install, configure and how to send WhatsApp messages from Zoho CRM using our extension Gupshup WhatsApp Messaging for Zoho CRM

About Zoho CRM

A market leader for more than a decade, Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Join over 150,000 Zoho CRM customers who are happily growing their business with awesome customer relationship management. Read More

Gupshup WhatsApp Messaging for Zoho CRM

This Extension allows users to send and receive WhatsApp messages directly from Zoho CRM.

Use Zoho CRM to engage with customers through WhatsApp unobtrusively. Send text messages and multimedia to your leads, contacts, and customers from within Zoho CRM screens. Configure your Gupshup WhatsApp Business or Gupshup WhatsApp Self-Serve in Zoho CRM. Get your approved templates, send bulk messages, and apply formulas to your message templates.

Click here to install this extension from Zoho CRM Marketplace


  • Send Pre-approved template messages
  • Send Personalised Bulk WhatsApp Messages
  • Chat with leads within Zoho CRM, Chat History
  • Send Custom template messages
  • Send Media Messages e.g. image, document and video files formats.
    Supported file formats:
    • Image: jpeg, jpg, png
    • Video: mp4
    • Documents: pdf, doc/docx, txt

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