RCS Message Elements
RCS Messaging Dimension which needs to be followed while sending a message:
Message type | Message dimension |
|---|---|
Text | The maximum size of a message is 250 KB |
Suggested actions | Suggested actions have a maximum of 25 characters |
Suggested Reply | When a user taps a suggested reply, your agent receives an event that contains the reply's text and postback data. Suggested replies have a maximum of 25 characters |
Dial a number | The Dial action guides the user to dial a phone number that your agent specifies. Phone numbers need to include a leading +, the country code, and the area code but shouldn't include separators. For example, +14155555555 |
Suggestion chip list | The chips in the list are suggested replies and suggested actions.Chip lists contain a maximum of 11 suggestion chips, and each chip label can have a maximum of 25 characters |
Rich Cards | Rich cards can contain the following items:
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Vertical Rich Cards | Horizontal media has a 2:1 ratio, the optimal resolution for the media is 1440x720 px with a maximum recommended file size of 2 MB for images and 10 MB for video |
Media Thumbnail | The optimal resolution for the media's thumbnail is 770x335 px with a recommended file size of 40 kB and a recommended maximum size of 100 kB |
Horizontal Rich Cards | Vertical media should have an aspect ratio of 3:4 ratio, the optimal resolution for the media is 768x1024 px with a maximum recommended file size of 2 MB for images and 10 MB for video |
Media Thumbnail | The optimal resolution for the media's thumbnail is 250x330 px with a recommended file size of 40 kB and a recommended maximum size of 100 kB |
Carousels | It may contain a minimum of two and a maximum of ten rich cards |
Card Height | Rich cards have a minimum height of 112 DP and a maximum height of 344 DP. Media in rich cards must fit one of three heights:
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Updated 13 days ago