Introduction

Gupshup Inbound API enables easy management of high-volume incoming calls. These are the calls received by an organization either through their existing audience for multiple interactions, such as potential customers for inbound sales, product/service queries, customer service issues, support/assistance, technical help, etc.. The main function of an inbound call center is to deliver exceptional customer experience, and inbound call center software will make any business achieve it efficiently with enhanced productivity.

Product Name

Gupshup Inbound Solution

Target audience

Gupshup Inbound Solution API is intended for the developers and clients alike who plan to integrate their systems with the Gupshup Inbound Solution.