Reply Node
Node to add a Text or Image header in a message having a maximum number of 3 buttons for user selection.
When to use
- Send promotional messages to customers on WhatsApp along with buttons.
- Showcase any single product in the conversation flow.
- Reply Node is an interactive message which will wait for the user's response as a selection on the given buttons followed by the subsequent journey.
- You can add an image of the item with a description to it along with the 3 most required buttons.
Reply Node Elements
The reply node has below major fields:
- Header Image
- Header (Image can be added as header)
- Text Header (Text can be added as header)
- Description
- Footer Text (Short description)
- Buttons (Maximum 3 Buttons, Minimum 1 Buttons)
Limitations
- Element and respective size:
| Element Name | Limit |
|---|---|
| Image Header | 16 MB (JPG, JPEG, PNG) |
| Text Header | 60 Character |
| Text Footer | 60 Character |
| Description | 1024 Character |
| Buttons | 20 Characters (Max 3 Buttons) |
- The description can’t be empty
- The button Title can not empty
- Emojis are not allowed in buttons
- Node is applicable for Whatsapp channel
How to use
To add a reply node, you can select it from the menu on the canvas or in the prompts menu on the left-hand side panel. Select text, image, video or document headers.
Reply Node
With Text Header:
With Image Header:
Updated almost 2 years ago