Reply Node

Node to add a Text or Image header in a message having a maximum number of 3 buttons for user selection.

When to use

  • Send promotional messages to customers on WhatsApp along with buttons.
  • Showcase any single product in the conversation flow.
  • Reply Node is an interactive message which will wait for the user's response as a selection on the given buttons followed by the subsequent journey.
  • You can add an image of the item with a description to it along with the 3 most required buttons.

Reply Node Elements

The reply node has below major fields:

  1. Header Image
    1. Header (Image can be added as header)
    2. Text Header (Text can be added as header)
  2. Description
  3. Footer Text (Short description)
  4. Buttons (Maximum 3 Buttons, Minimum 1 Buttons)


  1. Element and respective size:
Element NameLimit
Image Header16 MB (JPG, JPEG, PNG)
Text Header60 Character
Text Footer60 Character
Description1024 Character
Buttons20 Characters (Max 3 Buttons)
  1. The description can’t be empty
  2. The button Title can not empty

How to use

To add a reply node, you can select it from the menu on the canvas or in the prompts menu on the left-hand side panel.

Reply Node

With Text Header:

With Image Header: