**Steps –

  • Go to the Gupshup App
  • Select the Bulk Messaging Tab

  • Select an Object from the Object Selection drop-down
  • Select the desired list view
  • From the Selected List view, select the records to which user wants to send the message.

  • Click on “Send WhatsApp Message” Button on the top right

  • Message is sent only to the Opt-In numbers.

  • Select “Channel” from where you need to send the Message
  • Select “Number type” on which the Message is to be sent
  • Click on the template Selection Button on the Bottom Left
  • Template Selection tab will pop up
  • Select Category of the template
  • Select the template for the category
    • There are four categories – Text, Image, Video and Document
    • The selected template caption can be previewed in the template preview ox below,
    • For Media files, user need to upload the files and preview will be available on the screen.

  • Click on send
  • Message sent successfully pops up and “Message sent” reflects in the “Chat history” screen.

Note* - Message is sent to all the selected records, which has Opt-In as “True/Checked”.

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