Enhanced List Node(Dynamic)

Send Dynamic Sections and Rows above and beyond the Channel Limit using Bot Studios Enhanced List Node functionality.

WhatsApp has a default limitation of only up to 10 items that can be shared in a List Message. But with just click of a checkbox you can send up to 100 items without any need to split them into different lists or option. This feature makes your end user conversational experience 10x better by providing a limitless experience of browsing products or searching through different available options on a list.

In the How to use Dynamic List you have learnt on how a JSON Payload can be passed for the dynamic sectionss/row within WhatsApp limit of 10 items.

Now with the new enhanced feature you can just tick the checkbox if your dynamic JSON payload can contain more that 10 items and we will make sure the end user get the items in multiple lists with a default Navigation option as shown below:

Representation on Bot Studio Canvas

Representation on WhatsApp:

This lets you cover simple to complex use cases such as:

  1. Provide selection of different Cities(in rows) where service centers are available in different States(in section)
  2. List of available Time slots(in rows) for different Dates(in section)
  3. List of user searched Products(in rows) for different Categories(in section)